Who comes to the rescue when Tom Cruise needs a parking spot for his helicopter or Johnny Depp tries to leave a hotel through a mob of fans? Meet the guest services team at the Grand Hotel Birmingham.
Where oh where did they go?
To quote the Bard, “All that glitters is not gold.”
But these women lead the way.
This beloved hotel amenity never fails to make a splash.
Some hotels are letting us down when it comes to this most important of all beverages.
When the privy isn’t private, you’ve got potty problems.
A quick refresher on etiquette beyond just saying please and thank you.
Hotels, please don't put your rookie staff on the front desk.
