concierges

Stars, cars and bars

Who comes to the rescue when Tom Cruise needs a parking spot for his helicopter or Johnny Depp tries to leave a hotel through a mob of fans? Meet the guest services team at the Grand Hotel Birmingham.

News

Sweet dreams are made of these: Waldorf Astoria hotels launch two new concierge services to cure your jet lag and ensure a good read

The Jet Lag Guru and the Book Master are the story they hope will put you to sleep.

Best Of | Trends

Pet projects see guests playing with puppies, kittens and animals galore

Canine concierges are just so last year.

Trends

Your roots are showing, thanks to a genealogy butler at an Irish hotel, The Shelbourne

You can also dig into your Scottish roots at The Balmoral Hotel in Edinburgh.

Stars, cars and bars

Sweet dreams are made of these: Waldorf Astoria hotels launch two new concierge services to cure your jet lag and ensure a good read

Pet projects see guests playing with puppies, kittens and animals galore

Your roots are showing, thanks to a genealogy butler at an Irish hotel, The Shelbourne

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